Questions, answered.

Pet policies vary by project. Confirm with property management, realtor or condo board.

On possession day, you’ll receive a comprehensive package with building information, contact numbers, warranty details, and community guidelines.

The building’s master policy is held by the ownership group or condo corporation. It typically covers the structure and shared areas, while your personal policy covers your unit contents and liability.

For warranty-related issues or maintenance concerns, you should contact your condo board or building management first. For urgent structural or safety concerns, you may also contact Span West.

The contact information for post-possession support will be listed in your possession package.

You would contact your condo board.

Your home insurance should start on your possession date. Details of any applicable building insurance policies will be provided before closing.

Possession is granted on the date specified in your purchase agreement, once all legal and financial conditions are met. Your sales representative or lawyer will confirm your official possession date prior to move-in.

You may move in and stay overnight as soon as possession is granted.

The balance of funds is due on your possession date. Your lawyer will provide you with a Statement of Adjustments, outlining the total amount payable, including any agreed changes or upgrades.

Span West homes are covered by [warranty provider] for [timeframe]. Coverage typically includes structural elements, mechanical systems, and material defects. Your possession package will include a full breakdown of what’s covered and how to submit a claim.

All Span West homes are designed for all ages, but many features support comfortable, accessible living for adults of any mobility level. This includes barrier-free doorways, elevator access, handicapped parking, and safety features throughout the building.

Owners are responsible for maintaining the interior of their unit. The condo corporation maintains common areas and exterior elements.

Social rooms, common areas, and outdoor spaces are available for owner use, subject to booking policies.

Furnishings typically include [tables, chairs, kitchenette appliances — confirm specifics]. Common rooms may be customized for activities such as fitness, crafts, or workshops.

Landscaping, sidewalks, and other exterior common areas are typically completed within [timeframe — e.g., the first spring after move-in], depending on weather and municipal approvals. Any unfinished areas will be maintained safely until completion.

Most projects include a furnished social/kitchenette room plus two flex/common spaces that owners can decide how to use. Some buildings also offer extras like pet wash stations, community gardens, exercise rooms, and workrooms

Your lawyer will receive and review the Statement of Adjustments, which details all costs and credits related to your purchase.

Each suite includes one or two storage rooms accessible from the balcony. This layout adds convenience and privacy.

We provide ongoing support through your possession package, warranty guidance, and a designated contact for questions or concerns. This includes troubleshooting, repairs covered under warranty, and assistance navigating any community or building policies.

Guest parking is available on-site.

This information will be included in your possession package, which you will receive on your move-in day.

No — smoking is not permitted on balconies to ensure the safety and comfort of all residents.

Rental policies vary by project and are governed by the condo corporation or ownership agreement. Please consult your ownership documents or condo board to confirm rental rules.

Early buyers will work one-on-one with our interior decorator to customize their home.

We integrate fire suppression systems, reinforced concrete floors, secure access points, and building-wide safety measures.

If delays occur due to weather, supply chain issues, or other factors, we’ll notify you promptly and provide an updated timeline.

Amenities such as the social room, common areas, and parkade are typically completed by occupancy.

We send out at minimum a monthly update because we believe in open communication. Some projects receive updates twice a month, and if things are especially busy, we may send them weekly. We don’t spam you — we have policies in place to ensure we send accurate, relevant information.

Our experienced project managers oversee each stage of construction, ensuring work meets or exceeds building codes and our own high standards.

For safety reasons, tours are limited and must be scheduled in advance with your sales representative. In addition, we will ask you to come to site during construction to confirm certain items (like electrical placements) and to see the quality of the build as it progresses.

Within agreed-upon timelines. Once certain stages are complete, some changes may no longer be possible.

We work with a designer during construction to create the initial look and functionality. Once the building is complete, the condo board can make changes based on the owners’ preferences.

When you purchase early, you can work with our skilled interior decorator to select finishes such as flooring, cabinetry, countertops, light fixtures, and paint colours.

Span West offers one-, two-, and two-bedroom-plus-den suites, varying by project. Layouts include open-concept designs, spacious balconies, and 9-foot ceilings.

Our eight-inch precast concrete floors and dual-wall systems help block sound transfer between suites for a quieter, more private home.

We design and build with your comfort, safety, and peace of mind as top priorities. From our superior eight-inch concrete floors that improve soundproofing and fire safety, to thoughtfully designed layouts and energy-efficient features, every detail is built to last.

Typically included are quartz countertops, luxury vinyl plank flooring (carpet in bedrooms), modern LED lighting, kitchen islands, walk-in showers, built-in appliances, air conditioning, gas lines for BBQs on balconies, water lines for fridge ice makers, and private storage rooms.

Each condo includes one parking stall in the heated, ground-level parkade. Extra parking may be available for purchase.

Span West has been building safe, secure, built-to-last condominiums across Western Canada for nearly 40 years. Our first multi-family condo broke ground in 1987, and we’ve completed over 70 successful projects since.

Talk to your realtor and they will walk you through what is available and how to secure your suite.

We use industry-leading construction materials and methods, including fire-resistant concrete floors, comprehensive sprinkler systems, secure entryways, and well-lit ground-level parkades.

Triple-paned windows, superior insulation, and efficient HVAC systems help reduce heating and cooling costs.

We offer a range of one-bedroom, two-bedroom, and two-bedroom plus den layouts to suit your lifestyle and budget.

Each project page invites you to contact the sales agent for a full price list and brochure.

All Span West condos are all-ages, but they’re designed with mobility in mind. All doors are barrier-free, buildings have elevator access, and handicapped parking is available.

Many projects offer a free two-hour decorating consultation and can include up to a $1,500 appliance credit when you purchase pre-construction.